The Artistry of Etiquette

The Artistry of Etiquette

The Artistry of Etiquette The Artistry of Etiquette The Artistry of Etiquette

International Etiquette and Protocol Consultant                                                           

Let's talk about etiquette

The Importance of Etiquette

Etiquette is a code of polite behavior in a society. It is kindness and the consideration of others. Knowing how to behave properly in various situations contributes to your ease and comfort and that of others and protects the feelings of all involved in social exchange. Etiquette is multifunctional. Along with providing a more gracious society it also provides personal security. The knowledge of etiquette aides you in being self-confident and poised. It also gives you that added ability to protect yourself in certain personal and professional encounters. It is an all around means of self improvement and self management.

Emotional Intelligence Quotient in Etiquette

 I am an International etiquette and protocol consultant/teacher,  and corporate trainer. I am an Emotional Intelligence Quotient practitioner and therapist. I consult from a background of social psychology and EQ which gives insight into using etiquette from the head and from the heart. The basis of etiquette is a consideration for others, respect, kindness, and politeness. Etiquette came into being over history to give instruction for a kinder more chivalrous society. EQ turns that instruction from simply a set of cultural rules to a way of life that contributes to a happier, kinder existence. EQ introduces a series of important features one must possess, some of which are self-awareness, motivation and empathy. These features are key to applying etiquette to your daily life.Training in etiquette intelligence and emotional intelligence  lead to fulfillment and happiness, better social, business  and relationships, and a more successful life. My expertise is in the field of training people to transcend boundaries and acquire the skills to excel in the social graces and master the art of decorum. For 25 years I have taught people how to be at their best both in social and in business situations, instructed multi-national corporation directors and employees to do business with their counterparts from other countries and cultures. I have trained students to study, live and work in foreign countries and guided people into a position of confidence and success in their lives. 


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The Importance of Cross-Cultural Etiquette and Protocol

Cross-Cultural awareness is essential to understanding a growing globally connected world and navigating around it. Being aware of how people from different cultural backgrounds see life,time,family and business will help you in your travels, relocating,business deals and general relationships.                         


If you are interested in being at the top

Today the demands of a global economy require you to always be at your best. You need to have a good command of  the social graces both in social and business settings. Instruction in etiquette helps you to be well acquainted with the various areas of proper decorum in order to give you the tools you need to succeed.


Six Seconds


  • It only takes a brief look, an estimated six seconds, for someone to evaluate you when you meet for the first time.  Immediately, the other person forms an opinion about you based on your presence, posture, appearance and clothing, your body language, demeanor and your mannerisms. First impressions are almost impossible to reverse, and they often set the tone for the relationship. 






Types of Etiquette Instruction


Social and Dining Etiquette

  • Introductions and greetings, handshakes, general conversation, proper subjects to discuss and subjects not to discuss. Social interaction, accepting and rejecting an offer,  graciously accepting a compliment. Table manners, seating, getting to know your table setting, napkin etiquette, using utensils, place setting, passing condiments, restaurant, tea and party etiquette.

Communication Etiquette

  • Focus, eye contact, listening skills, enunciation, body language, personal space, conversational timing and delivery, asking questions, gestures, facial expressions, body movement, posture, touch, tone of voice, and interpreting signals.

Dating Etiquette

  • Dating for women, preparation and selecting the proper attire, appropriate and considerate conversation, showing respect, non-verbal communication,   posture, touch, tone of voice,  accepting and refusing offers, ordering,  deportment.

  •  Dating for men,  preparation and selecting the proper attire, appropriate and considerate conversation, showing respect, non-verbal communication, posture, touch, tone of voice, ordering, offering, deportment

Fashion Etiquette

  • First impressions, personal style, the importance of modesty in apparel, consider the event, taking outfits from day to night, age-appropriate attire. Here we discuss proper dress for men in detail, suits, jackets and ties,and for women, appropriate skirt length, heel height, make up and jewelry.



Business Etiquette

  • Punctuality, appropriate business attire, greetings, introduction order and handshakes, paying attention to names, eye contact, business cards, in a business lunch setting  when is business actually discussed?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

Cross Cultural Awareness and Etiquette

  • The unwritten rules of the international business culture. Handling cultural differences in global business, What may be proper decorum in one culture may be completely unacceptable in another culture. Greetings and eye contact, clothing, business cards, body language, verbal and non-verbal communication and all aspects that can make or break your international business dealings.

Telephone and Internet and Social Media Etiquette

  • Telephone - answering, speaking clearly, putting people on hold, speaking volume, using speakerphone. Internet-message length, tone of message and email,  priority flags, proofreading

Conversation and Correspondence Etiquette

  • The art of conversing, the conversation faux pas, taking turns, listening, conversation distribution, the interruption blunder, conversational narcissism, conversational competition. planning out your correspondence, starting your writing,asking for information, giving information, information limits, content, ending.

Hosting Etiquette


Paying attention to details, preparedness, reliability, precision, awareness, greetings, introducing and being a conversation catalyst. Interaction with guests, graciousness, handling difficult situations.

Language Perfection


Language experts Help you perfect your own Language or a second language 

*English *Italian

*French *Spanish

*Croatian *Hungarian

Other Language experts may be requested